Ontario Registered Pharmacy Technician (RphT) Practice Exam 2026 - Free RphT Practice Questions and Study Guide

One of the core principles behind Continuous Quality Improvement (CQI) in pharmacy is the focus on systematic change for better outcomes. This principle emphasizes a structured and ongoing process that seeks to improve patient care and pharmacy services by analyzing and enhancing procedures, policies, and practices.

In the context of CQI, systematic change involves collecting data, assessing current practices, identifying areas for improvement, and implementing evidence-based strategies to achieve better results. This approach promotes a culture of quality and safety within the pharmacy, ensuring that changes are planned, measured, and evaluated for effectiveness over time. By prioritizing systematic improvements, CQI ultimately leads to enhanced patient safety and overall service quality, aligning with the fundamental goals of healthcare.

The other options do not align with the principles of CQI. Emphasizing individual performance misses the collaborative aspect of CQI, where team contributions are integral to quality improvement. Implementing changes based solely on patient complaints lacks a comprehensive evaluation of processes and data, which is essential for effective CQI. Lastly, reducing staffing levels for efficiency contradicts the intent of CQI to enhance quality and patient care, as adequate staffing is often crucial for maintaining service standards.